Skip to main content
Government Vets

My experience and advice as a veterinary surgeon applying for a job in the Civil Service – by Jane Holleran

Posted by: , Posted on: - Categories: Government Veterinary Services, Jobs and Experiences, Policy Work, Professional development
Jane Holleran

My experience of applying to clinical vet roles in the UK was that it was generally very straight-forward; provide a CV, and if you meet the experience level for that position, you are likely to get an interview. In contrast, initially I found applying for a position in the Civil Service to be very daunting. Being more generalist, the process requires evidence of skills and behaviours under the ‘Success Profiles’ framework, something I was unfamiliar with when first applying for positions.

However, keen to move from clinical practice to a policy role within the Civil Service, I decided to apply for the role of policy advisor within the Food Standards Agency (FSA) in 2021; and have now been working for the FSA for eight months. I hope providing an insight into my experience with the Civil Service application process, I can help any vets considering making the transition.

Initial application

It is crucial to take time to carefully read the job description and any supplementary information, specifically noting the ‘essential criteria’. For my current role, I was required to:

  • submit a CV;
  • provide a 1000-word statement of suitability; and
  • a 500-word statement demonstrating how I met the lead criteria

The 1000-word statement asked me to evidence three types of skills. I allowed myself roughly 300 words for each one. For organisational skills, the examples I used included:

  • Performing multiple 15-minute consultations daily, in which I took histories and notes, performed clinical exams and prescribed medication.
  • A situation I faced whilst working sole-charge, in which a dog presented in acute heart failure, requiring me to re-prioritise and coordinate my tasks, to successfully accommodate this emergency case within my existing workload.

I used the CAR (Context, Action, Result) and STAR (Situation, Task, Action, Result) formats to structure my answers. Civil Service recruitment is focused on understanding decisions made and actions performed to demonstrate a behaviour or skill. It’s easy to be overly descriptive, but using the CAR and STAR formats help avoids this and keeps things concise. Even something you may consider menial, such as completing insurance forms and prescriptions, can be used to demonstrate organisation, attention to detail and the ability to prioritise.

I made sure the answer I perfected the most was for the lead criteria. This was on the subject of using evidence to make decisions. I explained that this is fundamental to veterinary work, giving examples on how I obtained evidence, such as blood tests and use of data (which was sometimes limited) to make clinical decisions.

FSA logo with the FSA website at the bottom of the logo


The interview focused on ‘Behaviours’, that form part of the Civil Service ‘Success Profiles’. Behaviours, on the GOV.UK  website, are stated as ‘actions and activities that people do which result in effective performance in a job’. I was interviewed on four behaviours, one of which was ‘Changing and Improving’.

As stated on GOV.UK, ‘Changing and Improving’, is the ability to ‘seek out opportunities to create effective change and suggest innovative ideas for improvement’. This got me thinking about potential questions relating to this theme, for example ‘Describe a time when you changed the way you work?’ Using a real-life example and STAR method, I recalled how I had adjusted my surgical technique for performing bitch spays, which resulted in shorter surgical time and reduced intra-operative bleeding, giving me much more confidence to perform this procedure unassisted.

My top tips to conclude:

  • Stand out and show a unique perspective. I highlighted how my public health training at university gave me an understanding of how the FSA fits into the farm-to-fork process, witnessing it first-hand during public health rotations.
  • Use real-life examples that fit Civil Service behaviours and prepare some in advance for the interview.
  • Describe what you did and why you did it, rather than focusing on the actions of others. Use ‘I’ not ‘we’.
  • Have written notes to hand for the interview. This could even just be a couple of key words to jog your memory.
  • Finally, have faith that as a vet, you most likely have countless examples of how you have shown a range of skills. The job requires you to adapt, work to tight deadlines, prioritise and be highly organised. It involves communicating often complex information to a wide range of people, sometimes under challenging circumstances. If you take time to think of past scenarios or current responsibilities, you will most likely realise how clinical work provides an array of transferable skills for the Civil Service.

Sharing and comments

Share this page

1 comment

  1. Comment by Debbie posted on

    You have described the entire selection process very well. It will definitely help others who are keen on joining Civil service.Great job .